Frequently Asked Questions

We typically fly between 1,000-3,000 feet above ground level, depending on wind conditions and scenic opportunities. At these altitudes, you'll have spectacular panoramic views of Arizona's landscape while still being able to see details on the ground below, creating the perfect balance of height and visual detail.

The total experience lasts 3-4 hours, including check-in and safety briefing (30 min), transportation to launch site and balloon setup (45 min), the actual flight (60 min), and post-flight celebration and return transportation (45-60 min). The flight itself is approximately one hour of peaceful floating.

Hot air balloon flight is remarkably peaceful and gentle. There's no sensation of movement since you're floating with the wind—no turbulence, noise, or motion sickness. Many passengers describe it as floating on a cloud with incredible 360-degree views and a sense of serene tranquility.

Absolutely! We encourage passengers to bring cameras and phones to capture the incredible views. We recommend securing devices with a strap or lanyard. Our crew is also happy to take photos of you during the flight and post-flight celebration to ensure you're in some of the pictures too.

Our baskets accommodate 2-16 passengers depending on the specific balloon and total weight distribution. We carefully balance each flight for optimal safety and comfort. Private basket options are available for couples, families, or small groups who prefer a more intimate experience.

Wear comfortable, weather-appropriate clothing in layers since temperatures can vary with altitude. Closed-toe shoes are required (no sandals, flip-flops, or heels). Long pants are recommended for comfort. Bring a light jacket even on warm days, as it can be cooler at higher altitudes.

Children must be at least 6 years old and tall enough to see over the basket rim (approximately 48 inches tall) for safety reasons. Children under 18 require parent/guardian consent. We welcome adventurers of all ages who meet our height and health requirements—our oldest passenger was 95!

Every flight includes pre-flight safety briefing, transportation to/from launch site, the balloon flight experience, traditional champagne celebration, light refreshments, commemorative flight certificate, and lots of photo opportunities. Everything you need for a complete adventure is included in your ticket price.

Absolutely! Hot air balloon proposals are incredibly romantic and memorable. Let us know in advance and we'll help coordinate special touches like a private basket, premium champagne, photographer to capture the moment, and even special decorations. We've had hundreds of successful proposals over the years!

Yes! Our Romance Package is perfect for anniversaries and includes a private basket for up to 4 people, premium champagne, chocolate-covered strawberries, personalized certificate, and professional photos. We can also arrange special decorations and custom touches to make your celebration unforgettable.

Definitely! Birthday celebrations are one of our specialties. We can arrange special birthday decorations, a birthday cake for the post-flight celebration, personalized certificates, and group photos. Let us know when booking and we'll help make it a birthday they'll never forget.

Yes! We can arrange professional photography services for an additional fee. Our photographers capture the entire experience from inflation to landing, including candid moments during flight and the champagne celebration. Photos are delivered digitally within 48 hours of your flight.

Small decorations and flowers are welcome, but they must be secured for safety during flight. We can help coordinate special decorations for proposals, anniversaries, or celebrations. Items like "Marry Me" banners, rose petals, or small signs can be arranged in advance with our team.

Absolutely! Hot air balloon flights make excellent corporate team building experiences. We offer group packages with special pricing, can arrange multiple balloons for larger groups, and provide customized certificates with company logos. Post-flight celebrations can include catered meals or meetings.