Terms of Service

By using Wild West Flights services, you agree to these terms and conditions. Please read them carefully before booking your adventure.

Last Updated: January 1, 2025

NOTICE: This website and the company behind it are entirely fictional and created for demonstration/entertainment purposes only. No real products or services are offered.

Acceptance of Terms

By accessing and using the Wild West Flights website or services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

Important Considerations:

  • These terms apply to all users of our website and services
  • By booking a flight, you confirm you have read and understood these terms
  • We may update these terms at any time with reasonable notice
  • Continued use after updates constitutes acceptance of new terms

Services Description

Wild West Flights provides hot air balloon flight experiences over the Arizona desert. Our services include flight experiences, photography packages, and related recreational activities.

What's Included

  • Professional hot air balloon flight
  • Pre-flight safety briefing
  • Champagne toast celebration
  • Flight certificate
  • Transportation to/from launch site

Service Limitations

  • Weather-dependent operations
  • Weight and age restrictions apply
  • Subject to flight availability
  • Photography add-ons available separately

Booking & Payment Terms

Booking Requirements

  • Valid credit card required for all bookings
  • Full payment due at time of booking
  • Must be 18+ to book (minors require adult supervision)
  • Weight limit: 250 lbs per passenger
  • Health restrictions apply (see safety section)

Payment Policies

  • All major credit cards accepted
  • Prices include taxes and fees
  • Group discounts available (6+ passengers)
  • Gift certificates available for purchase
  • No hidden fees or surprise charges

Booking Confirmation: You will receive email confirmation within 24 hours. If weather affects your scheduled flight, we will contact you 24-48 hours in advance to reschedule.

Cancellation & Refund Policy

Cancellation Timeline

72+ Hours Before Flight

Full refund or free rescheduling

24-72 Hours Before

50% refund or free rescheduling

Less Than 24 Hours

No refund, rescheduling fee applies

Weather Cancellations

Flights cancelled due to weather conditions receive full refund or free rescheduling with no penalties. Safety is our top priority, and we will not fly in unsafe conditions.

Safety Requirements & Liability

Health Restrictions - DO NOT FLY IF YOU HAVE:

  • Recent surgery (within 6 months)
  • Heart conditions or high blood pressure
  • Pregnancy
  • Fear of heights or enclosed spaces
  • Back or neck injuries
  • Unable to stand for 1+ hours
  • Recent alcohol consumption
  • Serious medical conditions

Required Waivers

  • Liability waiver must be signed before flight
  • Photo/video release for marketing use
  • Medical condition disclosure form
  • Emergency contact information required

Our Safety Commitment

  • Certified pilots and equipment
  • Regular safety inspections
  • Comprehensive insurance coverage
  • Weather monitoring systems

Limitation of Liability

Wild West Flights' liability is limited to the amount paid for services. We are not responsible for weather delays, personal property loss, or indirect damages. Participants assume inherent risks of adventure activities. Our maximum liability per person is limited to the cost of the flight package purchased.

User Responsibilities

By booking with Wild West Flights, you agree to follow all safety instructions, arrive on time, and comply with our policies.

Punctuality

Arrive 30 minutes before scheduled departure. Late arrivals may forfeit their flight.

Dress Code

Wear closed-toe shoes, long pants, and layers. No sandals or high heels permitted.

Prohibited Items

No alcohol, smoking, illegal substances, or large bags allowed during flight.

Questions About These Terms?

If you have questions about these Terms of Service, need clarification on our policies, or require assistance with your booking, please contact us:

Contact Information

(480) 555-1234
Wild West Flights
Phoenix, Arizona

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM
Saturday - Sunday: 6:00 AM - 8:00 PM
Emergency Line: 24/7 Available

Last Updated: January 1, 2025

These Terms of Service are effective as of the date listed above and supersede all previous agreements. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

NOTICE: This website and the company behind it are entirely fictional and created for demonstration/entertainment purposes only. No real products or services are offered.