Privacy Policy

Your privacy is important to us. This policy explains how Wild West Flights collects, uses, and protects your personal information.

Last Updated: January 1, 2025

Introduction

Wild West Flights ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, mailing address
  • Booking Information: Flight preferences, dates, number of passengers, special requests
  • Payment Information: Credit card details, billing address (processed securely by our payment processor)
  • Emergency Contacts: Names and phone numbers of emergency contacts
  • Health Information: Medical conditions or physical limitations that may affect flight safety
  • Communication Preferences: How you prefer to receive communications from us

Information We Collect Automatically

When you visit our website, we automatically collect certain information:

  • Usage Data: Pages visited, time spent on site, click patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Location Data: General geographic location based on IP address
  • Cookies and Tracking: Data collected through cookies and similar technologies

Information from Third Parties

We may receive information about you from third parties, including social media platforms, review sites (like TripAdvisor), and our business partners, when you interact with our content or services on those platforms.

How We Use Your Information

Service Delivery

  • Process and confirm bookings
  • Provide flight services
  • Send booking confirmations and updates
  • Handle cancellations and refunds
  • Ensure safety requirements are met

Communication

  • Respond to inquiries and requests
  • Send weather and flight updates
  • Provide customer support
  • Send marketing communications (with consent)
  • Notify about service changes

Business Operations

  • Improve our website and services
  • Analyze usage patterns and preferences
  • Conduct market research
  • Maintain business records
  • Comply with legal obligations

Safety & Security

  • Ensure flight safety requirements
  • Maintain emergency contact information
  • Prevent fraud and unauthorized access
  • Protect against security threats
  • Maintain insurance records

Information Sharing and Disclosure

We Do NOT Sell Your Personal Information

Wild West Flights does not sell, rent, or trade your personal information to third parties for marketing purposes.

When We May Share Information

Service Providers

We share information with trusted third-party service providers who help us operate our business, including payment processors, booking systems, email services, and website analytics providers.

Legal Requirements

We may disclose information when required by law, such as in response to court orders, subpoenas, or government requests, or to protect our rights, property, or safety.

Emergency Situations

In case of medical emergencies or safety concerns during flights, we may share relevant information with medical personnel, emergency responders, or authorities.

Business Transfers

If our business is sold, merged, or transferred, your information may be transferred to the new owner as part of the transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security updates and patches
  • Firewall and intrusion detection systems
  • Secure data storage and backup systems

Organizational Measures

  • Access controls and user authentication
  • Employee privacy training
  • Data handling policies and procedures
  • Regular security assessments
  • Incident response procedures

Important: While we use industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Booking Records

Retained for 7 years for business and tax purposes

Safety Records

Retained as required by regulations

Marketing Data

Until you opt-out or withdraw consent

Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

Access & Control

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request your data in a portable format

Communication Preferences

  • Opt-out: Unsubscribe from marketing emails
  • Restrict Processing: Limit how we use your data
  • Object: Object to certain types of processing
  • Withdraw Consent: Withdraw previously given consent

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may need to verify your identity before processing your request.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

Essential Cookies

Required for website functionality and security

Analytics Cookies

Help us understand how visitors use our website

Marketing Cookies

Used to deliver relevant advertisements

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. We are not responsible for the privacy practices of these third parties.

Third-Party Services We Use:

  • Payment processors (Stripe, PayPal)
  • Google Analytics for website analytics
  • Social media platforms (Facebook, Instagram, TripAdvisor)
  • Email marketing services
  • Booking and reservation systems

We encourage you to review the privacy policies of any third-party websites or services you visit through our site.

Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. For passengers between 13-17 years old, we require parental consent and supervision during flights.

Minor Passenger Requirements:

  • Passengers under 18 must be accompanied by a parent or guardian
  • Parent/guardian consent required for all bookings involving minors
  • Emergency contact information must be provided
  • Special safety briefings may be required

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our systems.

International Users

Wild West Flights operates primarily in the United States. If you are visiting from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States.

European Union Users

We comply with GDPR requirements for EU residents, including data subject rights and lawful basis for processing.

California Residents

Additional rights under the California Consumer Privacy Act (CCPA) may apply. Contact us for more information.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending email notification for significant changes (if you've provided consent)
  • Providing notice during your next visit to our website

Your continued use of our services after policy updates constitutes acceptance of the revised policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

General Inquiries

(480) 555-1234
Wild West Flights
Phoenix, Arizona

Privacy Officer

For specific privacy-related requests, data access, corrections, or deletion requests.

Last Updated: January 1, 2025

This Privacy Policy is effective as of the date listed above and applies to all information collected by Wild West Flights.

NOTICE: This website and the company behind it are entirely fictional and created for demonstration/entertainment purposes only. No real products or services are offered.